JA
Jed A

1 reviews | Active since Jun 2016

21 Jun 2016, 11:21

Three free pizza's given to me to say sorry for **** ups besides the countless times i've complained

<p>its madness tho like im not even up the road and my avo and topping are off my pizza, all over the place but on my pizza......one time they didnt even place my order....would never have gotten it if i didnt phone to find out and get a reply about oh sorry thought it was for collection. HUH!?!?!?! ok....</p> <p> </p> <p>1 - i ordered a read deal double stack.....small blotch of cream cheese just in the centre just enough to make sure the two layers dont shift.....i take it back get a free pizza</p> <p> </p> <p>2 - ordered another pizza this time the dont put my oder through, phone to find out oh sorry we having problems with be with you soon.....20 mins later phone again to get answer of oh sorry sir thought you were collecting it........</p> <p> </p> <p>3 - ordered another pizza.....this time my avo and topping are off my pizza, all over the place but on my pizza</p> <p> </p> <p>4 - ordered another pizza this time i get it, i try lift a slice of the box.....half the pizza slice tears because is ****ing stuck to the bottom of the box, why? cause the dam pizza dough was still raw!!!! </p> <p> </p> <p>theses are just the times ive gotten free pizza for them to say sorry and hope i dont take this **** service further, no ive reached my limit........</p> <p> </p> <p>please respond ASAP!!!!</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply22 Jun 2016, 07:08
Official

Thank you very much for taking the time to report your experience with our Vincent branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)