THIS BRANCH NEEDS TO SHUT DOWN

this is by the worst experience of my life and the said i even reported it on their facebook they keep saying sorry we dont know what is causing the delay will look into it .. its been a head and now we heading into the second one they have solved

1. i order a meal of subs then 25 minutes later i get a call from the store saying their subs are late so they are send a driver to go pick them up at eyethu mall and bring them directly to me so they gona be a few minutes late i said okay

2. 40 minutes later i receive a call saying we are sorry our driver is lost give the exact location where you are i say okay and gave them my location and mind you im only 3 minutes away from the store .

3. 25 minutes later my order arrives , cold and with a wrong refreshment and its delivered by a drive who has been delivering for me from when he was working at evaton mall . i ask him how can you get lost . he says he was never lost they just gave him the subs now to deliver. so in this case the driver is not at fault the staff at this branch **** . so basically i received my order after 1h30 and it was cold and with the wrong refreshment i take this up with your support on the app they say they will forward it for me and ill get response after 24 hours .... its well over a week with no response i've been a loyal customer to debonairs for almost 12 years in different branches but this is far worse treatment i have ever had.

DEBONAIRS PALM SPRING PLAZA