THINK BEFORE YOU BUY FROM DEBONAIRS WELKOM!!!!!

<p>WE WERE ENTERTAINING FRIENDS ON SATURDAY, 24 JUNE 2017. I ORDERED ONLINE @ AROUND 19:15. OUR ORDER WAS FOR 6 PIZZAS IN TOTAL. AT ABOUT 20:15, AFTER THE CHILDREN STARTED TO COMPLAIN, I MADE A PHONE CALL TO THE SHOP. TO MY DISMAY I ONLY REACHED THE CALL CENTRE IN BETHLEHEM THAT TRANSFERED MY CALL TO WELKOM. THERE WAS NO ANSWER. I PHONED 3 MORE TIMES TO THE CALL CENTRE WITH THE SAME RESULT. THE LADY AT THE CALL CENTRE SAID SHE WILL TRY TO CONTACT THEM AND GET BACK TO ME. ONLY AFTER ANOTHER CALL SHE PHONED BACK TO EXPLAIN SHE ALSO CANNOT GET HOLD OF THEM. WE DECIDED TO DRIVE THERE OURSELVES TO COLLECT THE PIZZA'S. ON OUR ARRIVAL THE PLACE WAS PACKED. WE STOOD ON THE SIDE WHERE THE OVENS WERE IN THE VIEW OF THE PUBLIC. THE BOXES READY FOR DELIVERY HAD SLIPS INSIDE THEM FULL OF OIL, SAUCE AND CHEESE. PIZZAS WERE LAYING OPEN ON THE BOTTOM SHELVES OF THE TABLE WHERE STAFF WORKED, CLOSE TO THERE FEET AND TROUSERS. THIS SITE WAS HORRIFIC. HEALTH WAS MY MAIN CONCERN AND THIS DID NOT DISPLAY IT AT ALL. NOBODY CARED ABOUT THE WAY THINGS WERE CONDUCTED. THE PIZZAS WAS TAKEN FROM THAT SHELVE (HEAVENS KNOW HOW LONG IT LAID THERE) AND PLACED IN BOXES. I COULD SEE MY ORDER IN BOXES ON THE SHELVE, TILL SLIPS SMEARED. AS NOBODY HELPED ME I TOOK PHOTOS AND LEFT. I PHONED THE CALL CENTRE EXPLAINING WHAT I HAVE FOUND. SHE ASKED ME TO FORWARD THE PHOTOS TO HER AND SHE WILL GET IN CONTACT WITH THE RIGHT PEOPLE. I ALSO CANCELLED MY ORDER DUE TO FEAR OF NOT ONLY MY OWN HEALTH, BUT ALSO THE HEALTH OF MY FAMILY AND FRIENDS. NONETHELESS MY ORDER WAS DROPPED AT 21:10. I ALREADY HAD TO MAKE OTHER ARRANGEMENTS FOR FOOD AS WE HAD CHILDREN IN OUR COMPANY AS WELL. I ASKED THE DELIVERER TO TAKE THE PIZZAS BACK. FUNNY THING WAS THAT THE PIZZA LAYING FOR MORE THAN AN HOUR AND STILL THE DOT ON THE BOX WAS RED.</p> <p> </p> <p>THE NEXT WAS CALLED BY THE MANAGER TO APOLOGIZE FOR THE MATTER. SHE SAID THAT SHE WAS SORRY, BUT COULD NOT DO ANYTHING ABOUT IT. I ASKED HER TO LET THE OWNER GET IN CONTACT WITH ME. I ENGAGED WITH THE CALL CENTRE AGAIN. THE LADY WAS VERY HELPFUL INDEED. SHE SAID THAT THE OWNER ASKED THE AREA MANAGER TO HANDLE THE CASE. LATER THE AREA MANAGER PHONED ME TO APOLOGIZE. I MADE IT CLEAR THAT I WOULD LIKE THE OWNER TO GET IN CONTACT WITH ME. HE SAID HE WOULD ASK HIM ON MONDAY. I MADE IT CLEAR THAT IF I DO NOT HEAR FROM HIM I WOULD GO AHEAD EXPOSING THE MATERIAL. AS TO NOW I DID NOT HEAR FROM HIM. IS THE OWNER REALLY COMPETENT TO OWN A DEBONAIRS IF HE JUST BRUSH PROBLEM TO HIS AREA MANAGER AND IGNORE THE PUBLIC?</p> <p> </p> <p>I WOULD NEVER BUY FROM ANY DEBONAIRS AGAIN. I CANNOT STOP ANYONE TO BUY THERE, BUT REALLY, IS THIS THE PLACE YOU WANT TO BUY YOUR FOOD FROM?</p> <p> </p>