KS
Keabetswe S

1 reviews | Active since Mar 2017

22 Mar 2018, 14:09

they cannot deliver in the rain???really???

all i ask is a clause that says they cannot deliver when it is raining??and why does it apply to this branch and this food franchise only?iv ordered in worse weathers and received my order timorously...

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply22 Mar 2018, 15:31
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***