VT
Victoria T
1 reviews | Active since Dec 2015
01 Mar 2016, 15:25
THEIR STAFF ARE SO PATHETIC AND BIG LIERS
Friday the 26th i place a delivery order at 19:20 till today i am still waiting for my delivery and have not received any call from them to explain what happened and i called them several times they kept saying the delivery guy just left with order my order he will be in my place in the net coming 15 minutes. I used my airtime they actually suggested that i take the drivers no and contact him . whose is job to check on the delivery guy.I despise them and will probably buy from them anymore
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Debonairs Pizza's replyOfficial
02 Mar 2016, 09:50Hello vickym.tsotetsi@,
Thank you very much for taking the time to report your experience with our diepkloof square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our diepkloof square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply02 Mar 2016, 09:50
Official
Hello vickym.tsotetsi@,
Thank you very much for taking the time to report your experience with our diepkloof square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our diepkloof square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)