TP
Tshepiso P

1 reviews | Active since Jul 2010

26 Aug 2016, 18:58

Their ordering line is not effective, nor efficient

<p>I called the Kagiso Mall Debonairs Pizza ordering line more than 5 times without going through, and when I finally got there because I had decided to drive to the Mall, I was given excuses about how busy they were. I expect service, and nothing else but efficient service when I need it; not excuses. </p> <p> </p> <p>I expect to go through every time I call the ordering line, unless if the numbers provided do not work at all.</p> <p> </p> <p>Kind Regards</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply29 Aug 2016, 11:23
Official

Thank you very much for taking the time to report your experience with our Kagiso Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)