MS
Muzi S
1 reviews | Active since Mar 2013
12 Apr 2015, 12:16
Theft
Bought food with a R200 note from Dineo and she gave me my change but it was short and demanded that she said its fine and didn't give me the small change of coins only the notes. I showed her the till slip and said what about coins and the reason I looked at my till slip is because it had happened before where they don't give you your coins simply because you would over look it so that's what they do do customers and keep that money for themselves when cashhing up. What angered me is the remarks they made when I came back to collect the food. Such behaviour and customer services is very disgusting
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Debonairs Pizza's replyOfficial
13 Apr 2015, 12:51Hello Muzika,
Thank you very much for taking the time to report your experience with our Palm Springs branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Palm Springs branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply13 Apr 2015, 12:51
Official
Hello Muzika,
Thank you very much for taking the time to report your experience with our Palm Springs branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Palm Springs branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)