PN
Preston N
1 reviews | Active since Dec 2015
06 Dec 2015, 12:58
The wrong order and damaged goods over 2hrs late
We placed an order at 9:30 for a chicken and mushroom pizza plus wings and a litre of coke ...we placed order to be deliverd.2hrs after that the guy brings the wrong pizza with a smashed box ,the wings was 1 short as well as the box was wet ,the delivery guy also did not bring the coke,this is the worst delivery ever the guy came at 11:45 with the order.
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Debonairs Pizza's replyOfficial
13 Dec 2015, 09:50Hello Preston29,
Thank you very much for taking the time to report your experience with our bluff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our bluff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply13 Dec 2015, 09:50
Official
Hello Preston29,
Thank you very much for taking the time to report your experience with our bluff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our bluff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)