TH
Taheer H

1 reviews | Active since Jan 2020

22 Jan 2020, 19:53

The worst service in the world of fast foods

I live in the southen subs always ordering food at wetton debonair,Fishaways they are always getting my orders wrong the fish is raw, i order chips only they put rice only the drivers cant find my house,they dont have change Debonairs bringing me cold food and expecting me to pay for the food then i get to the order and its wrong again i will never advise anyone to order food from those places

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply23 Jan 2020, 12:13
Official
Hi Taheer

Thank you for taking the time to let us know about your recent disappointment as we value your engagement.

We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers. 

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,
The Debonairs Pizza Team