TR
Thato R
1 reviews | Active since Apr 2019
16 Aug 2019, 12:59
The worst service ever
The service at Debonairs Atteridgeville Nkomo Village is the worst I have ever experienced.
I placed an order for delivery at 19:30 believe it or not I only got my order at 21:30 That is a good 2hours of nothing, to add to that they forgot my cool drink that was part of the order.
Im not called and asked what time will I be home just so that they can deliver a 1 litter cool drink.
The service in our township stores is horrific and people just let it go! i for one will not sit and say nothing... Im super turned off you have really lost my vote!
Helpful (0)
Replies (2)0
Replies (2)
Debonairs Pizza's replyOfficial
20 Aug 2019, 14:36Hi Thato
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has since been resolved.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has since been resolved.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply20 Aug 2019, 14:36
Official
Hi Thato
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has since been resolved.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has since been resolved.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
TR
Thato R's updateReviewer Update
20 Aug 2019, 14:49Lol Yoll are really funny.
Delivering late and bringing a cool drink the following day is beyond bad service.
Yes its resolved because nothing will be done beyond delivering a cool drink the following day.
The service is terrible and the irresolution is the same.
None the less there is noting said or even done to ensure that i was happy and this is why you have lost a client in me and my family.
I hope this helps other people for me Im totally unhappy.
There is always the alternative
Delivering late and bringing a cool drink the following day is beyond bad service.
Yes its resolved because nothing will be done beyond delivering a cool drink the following day.
The service is terrible and the irresolution is the same.
None the less there is noting said or even done to ensure that i was happy and this is why you have lost a client in me and my family.
I hope this helps other people for me Im totally unhappy.
There is always the alternative
TR
Thato R's update20 Aug 2019, 14:49
Reviewer Update
Lol Yoll are really funny.
Delivering late and bringing a cool drink the following day is beyond bad service.
Yes its resolved because nothing will be done beyond delivering a cool drink the following day.
The service is terrible and the irresolution is the same.
None the less there is noting said or even done to ensure that i was happy and this is why you have lost a client in me and my family.
I hope this helps other people for me Im totally unhappy.
There is always the alternative
Delivering late and bringing a cool drink the following day is beyond bad service.
Yes its resolved because nothing will be done beyond delivering a cool drink the following day.
The service is terrible and the irresolution is the same.
None the less there is noting said or even done to ensure that i was happy and this is why you have lost a client in me and my family.
I hope this helps other people for me Im totally unhappy.
There is always the alternative