SJ
Shelly J

1 reviews | Active since Sept 2016

17 Sept 2016, 20:58

The worst service delivery

<p>I live in strandfontein and I place an order with debonairs Westgate Mall. It's been over an hour and I still have not received my order. I have paid already. And when I called all they could tell me is they are sorry. This is uncalled for.</p>

0
Replies (2)
Debonairs Pizza
Debonairs Pizza's reply21 Sept 2016, 10:35
Official

Thank you very much for taking the time to report your experience with our Westgate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)

Debonairs Pizza
Debonairs Pizza's reply21 Sept 2016, 10:47
Official

Thank you very much for taking the time to report your experience with our Westgate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)