1 reviews | Active since Jun 2018
The worst service
Didn't even want to rate a star. My experience was the worst i ever had. I've complained and Still never got a response back. I ordered pizza online to be delivered from woodstock debonairs to my work area, i asked for it to be delivered at 13:15, called at 13:30 to be told the pizza was meant to be picked up even though i made sure it was meant to be delivered at my work address. Got the pizza a hour later cold with no dot on it to show if its cold or not.After being shouted at by the call centre agent saying she was the manager. The worst service i ever had
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***