NN
Nokwazi N
1 reviews | Active since May 2015
03 Apr 2016, 21:41
The worst experience EVER!!
I called in to place an order for delivery at 18:53, to my surprise at 20:13 my order was still not delivered so I called again and was told the delivery guy should be here in 5 mins. 21:00 I drove there as I stay only 10 minutes from the place and the person in charge didn't seem at all bothered by this nonsense service of theirs. I don't know whether they treat clients like this coz it's in the township but it's unacceptable... Id rather take my services to debonaires in foresthill of this place continues with such ****py service. The WORST customer experience EVER!!
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Debonairs Pizza's replyOfficial
04 Apr 2016, 11:42Hello Kwazey,
Thank you very much for taking the time to report your experience with our Olievenhout Plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Olievenhout Plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply04 Apr 2016, 11:42
Official
Hello Kwazey,
Thank you very much for taking the time to report your experience with our Olievenhout Plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Olievenhout Plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)