The worst experience ever!

I have complained on your facebook page and was contacted via telephone and was told that i can come into your Debonairs kuilsriver branch. upon arrival I spoke tot he manager Michael on 13.10.2018 and he offered me a side meal as compensation for my bad experience. i paid R164.90 for a Chicken cram decker pizza that had no more than 10 to 12 SMALL pieces of chicken on it.

I then told Michael that a side meal is unacceptable and is a big waste of my time. He then offered me a Medium chicken and mushroom pizza... Do you guys think that this is the way to deal with a customer complaint? I am absolutely disgusted in the way my complaint has been dealt with and I can assure you that I will never be ordering from Debonairs again. Even after this bad experience I still ordered from you guys despite the complaint I have raised. Please tell me how do you feel about customer complaints and compensating customers because from the reviews that i'm reading i can see that you blatantly don't care about service delivery or good customer service. I'm looking forward to a response as I would love to hear how you are going to address this situation.