The worst customer service experience

So yesterday (18 Oct) we ordered a pizza for delivery. The delivery guy came and passed me at the gate and came back after 10 minutes and passed again. We made endless calls to both call centre and store. The store told us that on weekends it takes up to one hour and thirty minutes to deliver a pizza. We then decided to go to the shop to buy a pizza. As we were ordering, the delivery guy startdd xalling, we told him to not bother. So the guy came back to the shop while we were waiting. They decided to warm that very pizza which the delivert guy took one hour and twenty minutes to deliver. It was a very bad experience. As if it was not enough, when we left, the whole staff was shouting that the delivery guy was calling us with no response. We have proof that he only phoned us at twenty minutes after eight while we ordered at half past six or so. This was by far my worst customer service since 2001. We are not happy with the conduct of the delivery and customer service at all. This happened at Ya Rona Centre. We have screenshots of orders, calls and pictures of the not so appertising recycled pizza. The store simply warmed the pizza because they were about to close. Thats nonsense I tell you. We spent R211.00 for a ****py meal. I am so angry right now actually. I will pause here.