LM
Leone M
1 reviews | Active since Nov 2013
12 Jul 2019, 12:05
The worst and most tasteless pizza ever
I ordered pizza on Wednesday and I was highly disappointed. It was THE worst pizza I have ever tasted. The dough was rubbery, hard and dry, the pizza barely had cheese on the top. There was barely any chicken on and was most definitely not a creamy chicken pizza like I ordered. The tomatoes on the pizza was so sour and had no cream cheese on - and when I say no cream cheese, I mean NO CREAM CHEESE, it was only sour mayonnaise. Why do I pay nearly R150 for a what is suppose to be cream chicken pizza, and only get a hard, sticky and everything but creamy pizza?! I am super super unhappy.
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Debonairs Pizza's replyOfficial
12 Jul 2019, 15:11 Hi Leone`
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply12 Jul 2019, 15:11
Official
Hi Leone`
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***