The service is the worst,someone please intervene

<p>Once again im typing yet another complaint about Debonairs cosmo city mall. Sometimes i even wonder if its even worth it,all that ever gets done is free food giveaway but the level of customer service never improves. At 12:45 i placed an order for delivery,and it was no surprise that the driver "AMOS" was late,but not only that he had an attitude problem. When i phoned to place an order, i specifically said they must bring change as i only have R200 notes, the driver gets here and he didnt have change and when i asked he arrogantly told me that nobody told himto bring change. I then pulled out the small delivery invoice receipt which clearly states "CASH BRING CHANGE FOR R200" . He then gave me change but it wasnt enough and said he would return with the rest of it. I then requested he gives me the receipt with the total thats when he started getting annoyed and argued with me over MY receipt and insisted that he would bring it back with the rest of the change. I then told him that i have a reason why i want the slip and he threw it at me. Immediately i phoned the shop and spoke to Sibongile who said she was the manager , i explained what had happened and asked her to inform her driver that he must bring back my R200 and take the pizza back. She then apologised and said we can keep the pizza and the driver will come back with my money. Eventually the driver got back and all he came back with was the rest of the change and just left. I then phoned Sibongile again and she assured me that the driver would come back before i knock off at 16:30. I just got off the phone now with another lady now at 16:00 to findout whether the driver was still coming with my money,i was told he is out on deliveries and Sibongile is in a meeting. Can somebody please make means of sending someone to bring my money back,and take their pizza. Debonairs cosmo mall has once again failed me and i do believe had they been serving a white dominated area their service would be up to standard,I am relly dissapointed at not only their service,their time management but also the way in which they had custoer complaints which makes me question the way in which they hire and train their staff.</p>