SM
Sinethemba M
1 reviews | Active since Mar 2012
10 Jul 2015, 14:38
THE Most disgusting attitude ever.
I normally order food through debonairs and find it very convenient, however on two accounts i have been assisted by the lady mentioned above 'Jade Bolder\ and it has been absolutely unpleasant and such a turn off to a point that i feel like dropping the phone and ordering somewhere else. the company is great no complaints however the staff member is giving the company a bad rep and honestly if i have to deal with her again in the same manner i might as well order elsewhere. i have in customer services for many years and yes we know the saying that is "the customer is always right\"" professionally and personally i beg to differ as they are not always right agreed"
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Debonairs Pizza's replyOfficial
11 Jul 2015, 09:03Hello Vusi1,
Thank you very much for taking the time to report your experience with our Plumstead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Plumstead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply11 Jul 2015, 09:03
Official
Hello Vusi1,
Thank you very much for taking the time to report your experience with our Plumstead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Plumstead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)