The FAMISH caused by Debonairs!!!!!

<p>I have never experienced such pathetic service in my life. I am shocked, disgusted and extremely agitated at the lack of good customer service that Debonairs failed to exhibit as their patron. Such incompetence and lack of professionalism is a gruesome process to endure and something I would not want to experince ever again nor would I wish someone else to go through.</p> <p> </p> <p>We (my collegues and I) called ********** and were transfered through to Debonairs Randburg. The oak I was speaking to took down my order, name, work address and contact number and assured me that the order would be delivered to me / us within 45 minutes.</p> <p> </p> <p>An hour and 20 minutes later (starved to death by the way) I was the one that had to call the ****** establishment to find out what was going on because there was no food in sight. You would think that if there was any sort of issue that they were experincing , they would at least use their brians or have the common courtesy to cal us and let us know that the food is going to be dealyed. If there was an issue, i could have DROVE DOWN THERE MYSELF AND FETCHED THE ****** FOOD!!!!!</p> <p> </p> <p>I got through to some lady and told her that we have been waiting for our food and she re-iterated that it takes 45 minutes to an hour for the food to be delivered. then i explained to her that It was way past an hour and the food was a "no -show". The lady then transfered me to a "manager" and i'm using qoutation marks because she sounded like she was straight out of a creche', she did not have the decency to move away from the noise that was surrounding her as I could not hear her clearly. She then transfered me to another person (without notifying me!!!!!).</p> <p> </p> <p>This 3rd person i spoke to sounded extremly unsure of himself it felt like i was a test dummy to test his phone etiquette. Anywho, he told me that the food was prepared but there was no driver available to deliver (WHY WAS I NOT NOTIFIED OF THIS???) and then he had the audacity to tell me that they will call someone to come collect the food and deliver it to me. So being fed up and hungry as f***ck I naturally told them to shove their order and apology and cancel the whole thing.</p> <p> </p> <p>So thank you Debonairs for making me more hungry than i was originally, you guys did a f****cking splendid job.</p>