1 reviews | Active since May 2017
THE COLDEST PIZZA EVER
<p>I had the most terrible experience with Debonairs Van Riebeck Park.</p> <p>The delivery guy got lost (Which is not my problem) due to the fact that the lady that took the order typed the incorrect address.</p> <p>To top it all off this pizza was cold and the delivery guy refused to give me the pizza free according to their ''QUALITY PROMISE IF THE DOT IS NOT RED THE PIZZA IS FREE"'.</p> <p> </p> <p>I contacted the manager and he told me he is going to send a"Fresh & Hot" order.</p> <p>After more than a hour I contacted him again and all of a sudden now my wokplace is too far for delivery but when I ordered it was not far.</p> <p> </p> <p>I am extremely disgusted in the service and the manager as THEY ARE OF NO HELP AT ALL!!!!!!!!!!</p>
Thank you very much for taking the time to report your experience with our Van Riebeck Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Van Riebeck Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)