The 3rd time unlucky!!!

This is now the 3rd time we had issues with Debonairs Zevenwacht Mall with regards to their delivery service!<br> <br> The 1st and second times we had to wait more than 3 hours and more that 2 1/2 hours respectively for them to deliver, only to get poor quality and / or cold pizzas.<br> <br> Today we ordered again, and asked to have it delivered at 18:30. After the driver arrived here at 18:13, he had stacked pizzas on top of ours, and upon inspecting ours, we found the lid of the box stuck into the pizza.<br> <br> I sent him back to the store (which is only 1km away from us, and phoned the manager. He said he will prepare new ones immediately and have it delivered promptly. It is now 19:10, and he just arrived with the pizzas, after I warned the manager if I don't have it by 19:00, I will not be paying.<br> <br> I ordered two large pizzas as well as a small one, and the driver came again with cold pizzas and only the 2 large ones, not the small one!<br> <br> Debonairs needs to sort this out, this is seriously the last time I order from Debonairs, I will rather pay extra delivery charge and use King Delivery. They are always on time with piping hot food!!!