1 reviews | Active since May 2016

15 Jun 2016, 19:45

Terrible service once again

<p>I had placed an order online at 18:56 PM (2 hours 40 minutes ago) and till now the food hasn't arrived. I have received an email notification that my order was accepted by Debonairs Pizza Southgate ( ********** 401). This is **** and something needs to be done. The manage Kenelwe was not helpful at all.</p>

0
Replies (3)
's update15 Jun 2016, 19:50
Reviewer Update

Still waiting for food!!!!!!!!!!!!!!

I had placed an order online May 13th 2016, 7:20:22 PM (2 hours ago) and till now the food hasn't arrived. I have received an email notification that my order was accepted by Debonairs Pizza Southgate ( ********** 401). Reference: # ********** I called in and no one answers the phone both on store and customer care platform. Worst service ever. You are not a reliable restaurant at all.

's update15 Jun 2016, 19:52
Reviewer Update

Deboniars South gate is bringing the deboniars down. They service is ****.

Debonairs Pizza
Debonairs Pizza's reply17 Jun 2016, 08:57
Official

Thank you very much for taking the time to report your experience with our Southgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)