1 reviews | Active since Mar 2012
Terrible Service & Inferior product
<p>I'm writing this review on behalf of my nephew, he called Debonaires on Sunday Afternoon at 4:45 to order a pizza for delviery. He was told that he's order would be delviered to him within an Hour which never happened, 2 hrs later he called again to enquire about the order and was told it was on the way. It was eventually delivered to him After 8 the evening. To add insult to injery when it finally arrived it was all smashed up. It just left a bitter taste in our mouths, having to pay for an inferier product!!!</p> <p> </p> <p>He's contact number is ********** , it would really be great if someone could contact him so he could lodge a complaint.</p>
Thank you very much for taking the time to report your experience with our Westgate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Westgate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)