1 reviews | Active since Jun 2016

15 Dec 2016, 13:18

TERRIBLE SERVICE FOR THE SECOND TIME

<p>This is the second time in one year that I receive absolutely terrible service for Debonairs bluewater Bay - waiting now for two hours for a pizza delivery. Not acceptable, do you really appreciate us as a company supporting you or not? Can you really be so pathetic? Do you know what customer service is? </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply15 Dec 2016, 16:25
Official


Thank you very much for taking the time to report your experience with our (Blue water bay) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)