1 reviews | Active since Nov 2017
Terrible service.
I was at Debonairs Boulders on Tuesday 29 May at 19:45. When I arrived at the store, I greeted but no one rep**** and I was not even attended to. As I was trying to order, another customer came behind me and to my surprise he was greeted before even saying anything and he was allowed to order before me. I am really disappointed at this service and I am not even sure that I will want to buy there again. Worsthe thing I even had your app that I used to order several timesmall before but I am going to delete it.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***