1 reviews | Active since Sept 2016
Terrible service
@DebonairsPizza I am extremely upset and frustrated by the poor service received. I placed my order at you Blue Hills shopping center branch at 13:15 today. It’s nearly 2 hours later and I still have not yet received my food???? What happened to 39 minutes (never even mind the “if it’s late it’s free because clearly that no longer exists).... this is real pathetic... and yes I have called your customer care number also about an hour ago and still no feedback and no food....
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***