ED
Elmien D
1 reviews | Active since Jan 2015
23 Apr 2015, 19:58
Terrible service.
Me and Fiance ordered a pizza from a lady in black hair. We waited outside the door , right in front of her for half an hour with her just looking at us then looking away with no word. After half an hour I got up and walked to her and asked her when will it be ready , she just stared at me with a blank expression and then looked at the gentleman across her , so I asked him and he walked towards the pizza's on the shelf and there it was . She saw us over and over while we were sitting there waiting and she didnt call us over to tell us our pizza was ready. This is extremely unsettling and the way I feel now I would rather drive to Rietfontein just for pizza then go there again which is 5 mins from my house.
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Debonairs Pizza's replyOfficial
30 Apr 2015, 07:44Hello Mienx,
Thank you very much for taking the time to report your experience with our Montana branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Montana branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply30 Apr 2015, 07:44
Official
Hello Mienx,
Thank you very much for taking the time to report your experience with our Montana branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Montana branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)