TERRIBLE SERVICE
<p>We purchased a bulk order to the value of R1500 from Debonair's Blue waterBay. I call on the day to confirm the order and then I'm told they won't deliver because it's raining. They were too *********** to even make a plan for such a big order, and this after they confirmed in the week they will deliver! Then when we go pick the order up they only had 39 pizza's instead of 49 then they had to make more because of poor listening s****s, and this after I corrected the agent when she said 39 if said 49 as in 4 9. So of course by the time it got here is was cold. We will definitely not use your services again! </p>
Thank you very much for taking the time to report your experience with our Bluewater Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Bluewater Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)