BG
Brett G
1 reviews | Active since Apr 2013
15 May 2016, 17:44
Terrible Service
<p>We ordered from Debonair's Banbury. It took 2 hours for an order of one pizza to be delivered. Your staff are *********** and can't speak English let alone understand it. If you can't provide a service as promised rather close down. Hire competent managers, not BEE candidates. </p>
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Debonairs Pizza's replyOfficial
16 May 2016, 08:22Good day Brett
Thank you very much for taking the time to report your experience with our Banbury branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply16 May 2016, 08:22
Official
Good day Brett
Thank you very much for taking the time to report your experience with our Banbury branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)