BP
Brent P

1 reviews | Active since Apr 2016

23 Apr 2016, 12:02

Terrible Service

I ordered a Pizza online on their app. I live in the area, so not too far from the store and after 2 hours of waiting and constant calling, when they tell you they will call you back and they never do, I cancelled the order! The service is PATHETIC! What a disappointment

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply10 May 2016, 12:12
Official

Good day

I would like to apologize for service you had and would like to ***ure you that your complaint will be escalated to the store and you will be contacted to resolve the matter.

Thank you for taking the time to post your experience that you had with our branch.

We noted that only an email address has been provided, could you kindly supply us with your contact numbers? And kindly advise which Debonairs store you are referring to so that we can be able to escalate the complaint.



Please forward an email to *** with your contact numbers.

Kind Regards,

Debonairs Pizza

***