TERRIBLE POOR SERVICE - EXTREMELY UNHAPPY

<p>I ordered some dinner from Debonairs (GEZINA BRANCH) on Sunday, 31 July 2016 using the mobile app once more. Order was confirmed via the sms I received immediatelly after the order was placed @ 19:04, however I contacted the store in any case to ensure they have all my details as I have had issues with this branch before....all okay (i thought so atleast). Tried phoning the branch at 19:42 as my order was not delivered yet - NO ANSWER, so I kept phoning both numbers ( ********** & ********** ) every 2 minutes as my family was hungry.....STILL NO ANSWER.</p> <p>EVENTUALLY the driver rocks up at my house @ 20:20, which is exactly ONE & A HALF HOURS LATER.....<br />Pulls up to my driveway, no greetings, opens a massive oversized pizza box stating that they ran out of boxes and hands me the box to check the pizza which I found to be ICE COLD......but wait theres more.....the pizza was completely tossed around in this massive oversized box, some pieces laying upside down.......trying to take a photo, the driver grabbed the box out of my hand, so I kindly told him that it's my right as a customer to review the items I had ordered, he again tried grabbing the box out of my hand to which I almost smacked him, fortunately for himself he decided to back down (fortunately he noticed my bloodshot eyes and hands shaking of hunger and being so ****ed-off at the time).....he practicly begged me not to call the manager as he would get fired for being 1&a half hour late, *****ing up my family's dinner and his total ****ty attitude, I just left him and locked my gate....then trying to call the store, again on both numbers, still no answer, at one point they surprised me and answered and just left the phone on the counter so I could hear them laughing and chirping about....simply ignoring me. This is the 3rd time this has happened to me and my family. What is worst is that they didn't even phone me back to enquire as to why I did not accept my order????????????????? WHAT KIND OF SERVICE IS THIS ???????????????????????????????</p> <p> </p> <p>I am extremely DISSAPOINTED and ANGRY at the poor service I once more experienced and would like to express that this is the ***kest service that I have ever experienced.</p> <p> </p> <p>I WANT THIS FIXED, I DEMAND TO BE CONTACTED, THIS NEEDS TO BE SET RIGHT!!!! CALL ME!!!!!!!!!!!</p> <p> </p> <p>I HAVE MY SLIP, PICTURES OF PIZZA IN BOX, CALL RECORDS, ETC......AS PROOF.</p> <p> </p> <p>RUBEN-O</p>