LG
Litricia G

1 reviews | Active since Dec 2015

22 Jan 2016, 10:48

Terrible food

On the 02/01/2016 my family and i have been travelling from Durban to Jhb we were really hungry and decided to buy pizza's at the half stop and we were really disappointed with the pizza we purchased , it was very dry and the topping was mostly thick pieces of onion and I think pepper very displeasing taste apart from that after travelling for so long we needed comfort food and that's not what we received.. my little girl and hubby felt sick and still had to drive another 3 hours back home... I have been very busy with work and travelling around that's the reason for reporting this after so many days.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply25 Jan 2016, 15:56
Official
Hello Kitreese,

Thank you very much for taking the time to report your experience with our Montrose branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)