sB
sibulele B
1 reviews | Active since Mar 2015
18 Jun 2019, 17:16
Terrible feedback from supervisors
Ok so I laid a complaint because I was reaped off,I ordered triple decor with double cheese on the 22nd of May at Carlton center and was delivered,aftr 2 weeks they decide to reply and denied saying the order was not made from them ,seriously? Am I that stupid to go around making accusations even the bank notification confirm the payment was made at Carlton Center,the managers probably think I want a reimbur*****t,no I don’t,you will spit on that pizza I know your tendencies,y’all need to stop with this treatment
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Debonairs Pizza's replyOfficial
11 Jul 2019, 15:51Hi Sibulele
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal guests.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly..Kind Regards,The Debonairs Pizza TeamCustomer Care Line: ***
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal guests.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly..Kind Regards,The Debonairs Pizza TeamCustomer Care Line: ***
Debonairs Pizza's reply11 Jul 2019, 15:51
Official
Hi Sibulele
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal guests.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly..Kind Regards,The Debonairs Pizza TeamCustomer Care Line: ***
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal guests.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly..Kind Regards,The Debonairs Pizza TeamCustomer Care Line: ***