RM
Rosemary M

1 reviews | Active since Jan 2015

05 Apr 2015, 17:23

tereble taste and wrong damn order

I'm disgusted with the servide. My order for today (Sunday, 5th April 2015) was the 119 double special which was suppose to consist of salami and ranch chicken. I was give the order for ranch chicken and macon. The both pizza tasted terreble and they were cut all wrong, so damn annoying. The pizza cut in 4 instead of 8, pizza sizes all wrong, pizza tasted really bad. Dis is the 1st time I ever had a problem with debonairs and yet they are the only deboniars pizza near me that's hallal. What ever happen to value for money and proper customer services. I'm disappointed really. So much for entertaining visitors. I'm really disappointed with you.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply07 Apr 2015, 11:20
Official
Hello Rosenbal,

Thank you very much for taking the time to report your experience with our City View branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)