pL
phumzile L
1 reviews | Active since Apr 2016
15 May 2016, 16:59
TCF
<p>I ordered pizza from debonairs birch acres mall.my delivery arrived 2 hours later,when i told the driver Christian that iam not paying for it as it was cold and the box does state if on presentation the sticker is not red the pizza is free..He called the manager,Bono with a very big attitude he told me if i dont want the pizza i must leave it,and i can tell his manager he doesnt care.i gave the driver the pizza back and i will never buy from you again.TCF,when will it be app****?</p>
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Debonairs Pizza's replyOfficial
16 May 2016, 08:06Good day
I would like to apologize for service you had and would like to assure you that your complaint will be escalated to the store and you will be contacted to resolve the matter.
Thank you for taking the time to post your experience that you had with our Birch acres mall branch.
We noted that only an email address has been provided, could you kindly supply us with your contact numbers?
Please forward an email to *** with your contact numbers.
Kind Regards,
Debonairs Pizza
***
Best regards,
Debonairs Pizza's reply16 May 2016, 08:06
Official
Good day
I would like to apologize for service you had and would like to assure you that your complaint will be escalated to the store and you will be contacted to resolve the matter.
Thank you for taking the time to post your experience that you had with our Birch acres mall branch.
We noted that only an email address has been provided, could you kindly supply us with your contact numbers?
Please forward an email to *** with your contact numbers.
Kind Regards,
Debonairs Pizza
***
Best regards,