MH
Mpho H
1 reviews | Active since Sept 2011
11 May 2015, 13:15
taste is not the same
On Saturday I bought 4 small beef BBQ pizza which was new on the menu and on the board they said it comes with sprinkled parsley however mines didn't have and they were so dry not yummy like the debonairs pizza. I also bought triple deck chicken which also had funny taste. I always buy from debonairs in eldoraine and they give quality!! It was the first time that I am buying from debonairs forest hill mall. Their service is also very poor because we stood on the queue for a long time waiting on one teller because i was told other machines are not working. I mean on a Saturday afternoon is a peck hours!!!! They need to improve their service and also not compromise debonairs taste!!!
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Debonairs Pizza's replyOfficial
12 May 2015, 13:26Hello mh2,
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply12 May 2015, 13:26
Official
Hello mh2,
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)