System Issues and Miscommunication at Steers and Debonairs Pizza

Dear Management,

I recently had an unpleasant experience at Steers and Debonairs Pizza. I visited Steers first, intending to grab a meal, but was informed that I needed to spend over R100 to qualify. Rea, the staff member, was helpful and explained the system was having issues.

Moving to Debonairs, I saw a special on pizzas and wanted to take advantage. However, the staff struggled with the system, and when Martha assisted, she claimed the special wasn't available despite it still being displayed on the TV. I pointed out the inconsistency, but she removed the display ad, claiming it was no longer valid. I argued that the TV display still showed the special, and I should be able to purchase it.

The manager, Prosper, approached me, and I reiterated my point.

Can you look into this? I'd appreciate a resolution.

Thanks,