KS
Kgomotso S
1 reviews | Active since Jul 2014
10 May 2019, 18:26
Sunninghill Debonairs Is Trash
Worst pizza i have ever had in my life,I ordered a pizza and after i gave them a call and stated my phone is off so ask Security at the entrance of our building to call me when you get here only for me to callback after an hour to be told that the in-competed driver decided not to come cause my phone is off then he took an additional 30mins with the address being down the road, i mean i could have walked there and back but thats not the WORST AS WHEN I TRIED EATING THE ****** THING HALF OF IT IS STUCK TO THE BOX CAUSE THE DRIVER PUT IT BACK IN A OVEN OR SOMETHING...THIS IS THE WORST THING I HAVE EVER WASTED MY MONEY ON...
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Replies (2)0
Replies (2)
Debonairs Pizza's replyOfficial
15 May 2019, 09:30Hi Kgomotso
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply15 May 2019, 09:30
Official
Hi Kgomotso
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
KS
Kgomotso S's updateReviewer Update
17 May 2019, 13:55 Well the store and area managers are both useless as now my case is closed and nobody has said anything to me except for this useless reply..you guys can delete me off your database thank you..
KS
Kgomotso S's update17 May 2019, 13:55
Reviewer Update
Well the store and area managers are both useless as now my case is closed and nobody has said anything to me except for this useless reply..you guys can delete me off your database thank you..