BP
Boitumelo P

1 reviews | Active since Dec 2015

23 Jun 2018, 19:54

Substandard service

I placed an order with for delivery this was done at 18:30. I was told it would take 30-45min unfortunately there is still nothing. Called back to the call centre to follow up on my order and was not assist I was put through to another line that rang till it cut off. Some service this is or is it because we are in the township

0
Replies (2)
Debonairs Pizza
Debonairs Pizza's reply28 Jun 2018, 13:13
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Kindly provide us with the branch name as we would like to escalate this matter on your behalf. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***

BP
Boitumelo P's update28 Jun 2018, 14:04
Reviewer Update
its the Dobsonville branch. Though to my shock i get an sms stating that this has been resolved to my surprise no one has contacted me..