TK
Tatenda K
1 reviews | Active since May 2013
10 Jan 2016, 09:38
stupid stupid attitude from a so called manager
I was at the Cosmo City Debonairs and was assisted by a so called Manager Mokgadi. 1 she was chewing gum irritatingly in front of me as a customer and she had a stinking attitude. I dont know how they choose their managers because if it were me she wouldnt even be in a scullery if I owned a restaurant. The way she was speaking to some of her colleagues too was stinking.... not in front of customers.... she had a *****y attitude and i feel sorry for the other people who work there. I know debanairs is a franchise and someone will read this u need to do something about that stupid mokgadi manager in cosmo city
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Replies (1)Debonairs Pizza's replyOfficial
11 Jan 2016, 12:23Hello tmkawadza,
Thank you very much for taking the time to report your experience with our Cosmo City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Cosmo City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply11 Jan 2016, 12:23
Official
Hello tmkawadza,
Thank you very much for taking the time to report your experience with our Cosmo City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Cosmo City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
