mM
mdingiy M

1 reviews | Active since Dec 2013

06 Aug 2015, 14:29

strand street has the worse service ever

i ordered a pizza at 11:33 and received the pizza afta an hour n 10mins. its was cold n tasteless. called them n manager said that she will give me a new one n fetch the old one. its 14:25 still not received it.. iv been calling till i cancelled it and she tells me to wait for my money.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply07 Aug 2015, 11:03
Official
Hello Miyo18,

Thank you very much for taking the time to report your experience with our Strand street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)