NK
Nathaniel K

1 reviews | Active since Apr 2013

28 Feb 2018, 15:55

Store has no Aircon.

Good Day

On the 23rd Feb 2018, I visited Debonairs Pizza in Biaba (Nzhelele), Limpopo. The first thing that hit when I entered the store was the excessive heat that was coming out from the back of the store. I also could not help but notice a large pedestal fan which i presumed was standing in for the lack of air conditioning. Upon inquiry I found out that indeed there was no proper air conditioner installed in the store. I also noticed how some of the staff members were drenched in sweat and though am not a health inspector i saw that as a health risk not only for the staff but for us the customers (Sweat might drip into our pizzas). To be honest, the temperature in the store was even sightly higher to that of outside the store and was not welcoming for one to sit and eat tin the store.

I would therefore like to urge that urgent steps be taken to rectify this to ensure our continued safety and that of the staff and offer a ambient place to enjoy our meals in.

Thank you.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply21 Mar 2018, 14:59
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***