1 reviews | Active since Feb 2011
Stinking attitude by delivery guy
Doesn't debonair teach their drivers good customer service? I am puzzled by this driver after he throws on the grounds a receipt of a customer, I mean this receipt has the customers Names, address and cell number. I even picked up the receipt and have it on me as proof. I tell him that he is littering in our street and instead of apologising the is man starts going at me and telling me just how I can't tell him what to do as I'm not his manager, he further tells me that of I control my boyfriend that doesn't mean I can control me. I mean where does my personal life fit into this. This man is not professional at all. Another thing he said was that Another delivery guy has complaint about me and I dared him to check when was the last time I ordered from them and therefore It can't be me. How does he even begging to say such to me. No more ordering from the PTA CBD branch, they can remove me from their data Base. To top it all he delivered a cold pizza. My order number 264
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
