1 reviews | Active since May 2016

13 May 2016, 19:22

Still waiting for food!!!!!!!!!!!!!!

I had placed an order online May 13th 2016, 7:20:22 PM (2 hours ago) and till now the food hasn't arrived. I have received an email notification that my order was accepted by Debonairs Pizza Southgate ***). Reference: #*** I called in and no one answers the phone both on store and customer care platform. Worst service ever. You are not a reliable restaurant at all.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply16 May 2016, 07:34
Official
Thank you very much for taking the time to report your experience with our Southgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments. Kind Regards, Debonairs Pizza Customer Care: 0861 DPIZZA (374992)