BW
Blake W
1 reviews | Active since Sept 2015
19 Oct 2015, 09:09
Still nothing?
After 18 days of saying someone will contact me immediately, guess what I'm still waiting. Debonairs there are a lot of pizza companies and places. You should value your customers because honestly the terrible service, disgusting food, bad attitude and clear lack of care is shocking! I have pictures time stamps and receipts a case that would take 5 min to solve and has taken months... Your automated response place emphasis on your clear lack of care. I advise in future you care a lot more and actually take time to find out the customers issue instead of promising and not delivering on the promise.
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Replies (1)Debonairs Pizza's replyOfficial
19 Oct 2015, 10:42Hello BMWinter,
Thank you very much for taking the time to report your experience with our Edenglen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Edenglen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply19 Oct 2015, 10:42
Official
Hello BMWinter,
Thank you very much for taking the time to report your experience with our Edenglen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Edenglen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
