rN
ronel N

1 reviews | Active since Mar 2014

16 Mar 2016, 11:55

Still no feedback

I wouldn't recommend anyone to go to blue hills debonairs, not only because their pizza gets delivered late, cold and completely dried out but also due to their pathetic attitude!!! This complaint has been going on for 2 months now I will be escalating this because the principal of this matter applies, If your customer has a concern or a complaint you should make every plan possible to make it right again whether its a simple call apologizing. I WANT THIS ISSUE FIXED NOW

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply17 Mar 2016, 08:25
Official
Hello jrnaransamy,

Thank you very much for taking the time to report your experience with our Bluehills branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)