CD
Chanelle D
1 reviews | Active since Nov 2015
12 Nov 2015, 14:32
Still awaiting our change
so we order pizza online at 11 and ask for them to send change with the driver the pizza got here and the driver did not have change with him so he said that he will bring us our change that was at 12 it is now 2 hours later and he still did nt come back with our change so we try to call the store 3 times already and they are not picking up there phones at all . what kind of service is that really this is not the 1st time that we have had a complaint with this store
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Debonairs Pizza's replyOfficial
13 Nov 2015, 10:25Hello cdeyzel,
Thank you very much for taking the time to report your experience with our Princess Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Princess Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply13 Nov 2015, 10:25
Official
Hello cdeyzel,
Thank you very much for taking the time to report your experience with our Princess Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Princess Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)