Still awaiting my refund

I had made an order at the Vincent Debonairs in East London on the 17th December 2022 the order took close to two hours and I called in to cancel and request a refund. I have yet to receive my funds, whenever I call the store I am Told to wait 3-5 business days it’s been way over that time now . I spoke to the manager Richard Govender yesterday and he advised he will make a deposit I have still yet to receive my funds. I am wasting my time and money calling the store every single day trying to get my funds back of R172.26 If I can get any assistance it would be great