SV
Stefan V
1 reviews | Active since Jul 2011
27 Nov 2015, 20:57
Sqashed Pizza
I am terribly disappointed in the condition that I received my order. Pizzas were squashed to the point where all the toppings were stuck to the top of the box and the poppets were all mashed as well. To spend R400 on pizza and receive it in that state was shocking. It also took 2 hours to be delivered. I have always been a loyal customer of Debonairs pizza and I truly have to say that it only requires one shocking order like the one I received to make me go elsewhere. From a very disappointed customer.
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Debonairs Pizza's replyOfficial
30 Nov 2015, 10:36Hello shadystef,
Thank you very much for taking the time to report your experience with our Van Riebeeck Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Van Riebeeck Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,
Debonairs Pizza's reply30 Nov 2015, 10:36
Official
Hello shadystef,
Thank you very much for taking the time to report your experience with our Van Riebeeck Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Van Riebeeck Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,