LV
Leigh V

1 reviews | Active since Dec 2012

18 Aug 2015, 14:29

SO I GUESS YOU DONT CARE

Thanks DEBONAIRS CUSTOMER SERVICE AND CYCAD - i guess it all about the money and to hell with everyone else. I emailed hellopeter and the customer care line on the 10th August had feedback on the 11th on Hellopeter someone will be in touch, up until now nothing not a phone etc, not even a response from the customer care line.<br> <br> SO THE CUSTOMER CARE LINE IS JUST THERE FOR SHOW, IN ACTUAL FACT WE DONT CARE BUT IT JUST PROCEDURE TO PUT IT THEIR - <br> <br> ITS A PITY KFC HAS STOPPED A DELIVERY SERVICE AS THEY WERE SUPER AND ON TIME WITH GOOD SERVICE AND IF THEIR WAS A QUERY IT WAS SORTED OUT THE VERY NEXT DAY, BUT SEEMS DEBONAIRS NEEDS A MONTH TO RESPOND - OR MAYBE THEIR IS SOMETHING BIGGER THAT THEY ARE HIDING???<br> <br> ITS TIME FOR FURTHER STEPS, THEY HAD THEIR CHANCE

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply19 Aug 2015, 07:48
Official
Hello leighvermaak,

Thank you very much for taking the time to report your experience with our Cycad branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)